Wednesday, December 11, 2013

SORO Checkout Problems



A student organization at the University of Oklahoma is experiencing checkout problems with their equipment.

The Student Organization Resource Office allows registered student organizations and students at OU to use their equipment for upcoming events or personal use, but several organizations and students are not turning the equipment in on time.

            “We usually have equipment reserved the next day, and we have to have it back by noon that day, so that we can check it out to the next person,” SORO office worker Rachel Garrison said.
           
There is not a sufficient amount of equipment available in the SORO office, so late equipment can hurt organizations who need it.

 “Sometimes organizations need the laptops, so when we don’t have them it creates problems for people’s events,” Garrison said.
           
            SORO fines organizations and students that are late turning in equipment, but late equipment fine does not affect a student’s ability to enroll, and this makes it hard for SORO to receive their equipment and fines on time.

“It makes it kind of hard sometimes to keep people accountable for their fines,” Garrison said. “Some people just choose to never check out from SORO again.”

Organizations and students that do not promptly pay their fines are put on the “Do Not Check Out” list, or organizations that are consistently turning in late equipment can make the list because of the SORO 3 Strike Policy, according to Garrison.

The list is posted on the wall of SORO’s office. Every employee is aware of students or organizations that cannot checkout equipment.

SORO is working on getting holds on student’s account. The organization hopes that this will decrease the amount of late equipment they receive, and fines will be paid in a timely manner.

Organizations cannot use SORO’s equipment until the fine is paid.

Organizations are required to fill out a liability form before checkout, and all equipment must be returned by 11 a.m. on the day after equipment was checked out.

Organizations will be charged for the full amount of equipment if the equipment is five days late, and reservation privileges will be suspended for the remainder of the semester, according to the SORO website.

SORO provides a wide variety of equipment ranging from projectors, projector screens, laptops, sound equipment, microphones, and adaptors for computers.

SORO was established 2004, and is funded by the University of Oklahoma. SORO has dedicated their organization to the AV needs of student and student organizations to rent their equipment for free, according to the SORO website